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healthcare possibilities
At Prota Clinic, our compassionate team is dedicated to quickly getting back to patients and answering all their questions. We strive to recommend the most beneficial treatment to ensure the best outcomes.
If you’re having a medical emergency, call 911 immediately or visit an emergency care centre.
FAQ
Have a question?
It's natural to have questions, and we're here to help. If you don't see your specific question here, we have a team of friendly staff who are ready and waiting to assist you.
Will my insurance cover all your services?
While insurance will cover most of our physical therapy and nutritional services, we privately bill for the rest. If you're ever unsure about your coverage, we recommend you reach out to your insurance company before your appointment to see what your policy includes.
Do you direct bill my insurance?
Depending on the service(s) or treatment(s) we are happy to offer direct billing to most insurance companies including Manitoba Public Insurance, Manitoba Blue Cross, The Great-West Life Assurance Company and the Workers Compensation Board of Manitoba.
What happens if direct billing for my insurance gets declined?
Unfortunately we cannot control when third party insurance company portals are not working, or will not accept an insurance claim. If your claim gets declined, it will be your responsibility to pay for your service at the end of your appointment and speak with your insurance company about your coverage.
Do you direct bill my insurance?
Depending on the service(s) or treatment(s) we are happy to offer direct billing to most insurance companies including Manitoba Public Insurance, Manitoba Blue Cross, The Great-West Life Assurance Company and the Workers Compensation Board of Manitoba.
Are any family physicians currently accepting new patients?
At Prota Clinic our family physicians are dedicated to providing the best service to their patients. Unfortunately they are at capacity right now and will not be accepting new patient at this time.
What is your cancellation policy for physiotherapy?
At Prota Clinic our Physiotherapists require a 24 hour notice to prevent being billed for a cancelation. In extreme cases or emergencies, we ask that you contact us to let us know what happened and your fee may be waived.